- Legge n. 196 del 30 giugno 2003 (“Italian privacy law”)
- European Regulation no. 679/2016 (“GDPR”)
- Decreto legislativo n. 69 28 maggio 2012 (“E-Privacy”)
Who we are and what we do
Oliver & Partners is a law firm based in Italy made up of a number of individual self-employed lawyers, both Solicitors of England and Wales and Avvocati registered to practice in Italy. The list of our lawyers can be found on our website (“Our Team”) and on our headed paper.
Each of our lawyers is a “Data Controller” as defined in the GDPR, Art. 4 (7), and responsible for the personal data which you provide us.
How to contact us
What personal information we collect from you
We may collect and process personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you sign up for our Newsletter, when you engage our legal services or as a result of your relationship with one or more of our staff or clients.
The information we may collect can include your name, email address, address, telephone number, occupation, and your codice fiscale, and may also include other information depending on your instructions to this firm. This is a non-exhaustive list which reflects the varied nature of the personal information processed as part of a law firm providing legal services.
Our reasons for using your personal information
The legal basis on which we collect and process your information are as follows:
- It is necessary for us to process your information to perform our obligations in accordance with any contract that we or an individual lawyer of the firm may have with you as set out in our Terms of Business letter, which apply when we provide you with our services.
- It is in our legitimate interest or the interest of a third party that we use your personal information in such a way as to provide you with a high quality of legal service.
- We may also use and process your personal information to comply with any applicable law or court order or legal procedures, including as required by anti-money laundering legislation
How we collect your personal information
You may provide us with your personal information by:
- Providing details to us by email, telephone or face-to face at a meeting with one of our lawyers
- Submitting a client enquiry through the website on the Contact page
- Entering your name and email address into our website Newsletter sign-up form (see below)
- Interacting with us on Social media platforms
How we use or share your personal information
We only use your personal information as strictly necessary for the provision of our legal services. We may occasionally need to share your information with third parties such as:
- External lawyers or accountants or other professional advisors who we are collaborating with in relation to your case
- Government authorities
- Professional indemnity or other relevant insurers
- Tax authorities
- Third parties to whom we outsource certain services such as translation services, software providers, IT support service providers, document and information storage providers.
Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties to provide our legal services as effectively as we can.
Where do we transfer your data to?
In order to provide our international legal services we may need to transfer your personal information to locations outside the jurisdiction in which you provide it.
How long do we keep your personal information?
We will normally retain your personal information for 10 years from the date on which your case is concluded in line with our professional obligations. After this time we may delete your data.
Confidentiality and security of your personal information
We are absolutely committed to keeping your personal information safe and secure. We have implemented appropriate information security policies, rules and technical measures to protect the personal information that we retain from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. All the lawyers in the firm and data processors (ie those who process your information on your behalf for the purposes listed above) are obliged to respect the confidentiality of your personal information.
How to access your personal information and your rights
You have the following rights in relation to the personal information we hold about you:
- Your right of access
If you ask us, we will confirm whether we are processing your personal information and, if necessary, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
- Your right to rectification
If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified. If you are entitled to rectification and if we have shared your personal information with others, we will let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.
- Your right to deletion
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If you are entitled to deletion and if we have shared your personal information with others, we will let them know about the deletion where possible.
- Your right to restrict processing
You can ask us to stop the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information. If you are entitled to restriction and if we have shared your personal information with others, we will let them know about the restriction where it is possible for us to do so.
- Your right to data portability
You have the right, in certain circumstances, to obtain personal information you have provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
- Your right to object
You can ask us to stop processing your personal information, and we will do so, if we are:
- relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
- processing your personal information for direct marketing purposes.
- Your right to withdraw consent
If we rely on your consent as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
- Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the relevant Supervisory Authority.
Please note that some of these above rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of legal professional privilege or professional secrecy obligations.
Electronic processioning of your data via the internet
This website operates an email newsletter program, used to inform subscribers about legal updates and articles posted on the website, in addition to the legal services offered by Oliver & Partners. Every effort has been made to ensure a safe and secure Mailchimp sign-up form via the input of an email address, first name and surname, but we advise users using such form that they do so at their own risk.
Some subscriptions may be manually processed through prior written agreement with the user. You may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held please write to Charlotte Oliver at the business address of Oliver & Partners.
Email Newlsletter campaigns which are published by via MailChimp may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, and the location of the user. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. Subscribers to our Newsletter may of course un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of the users of the site throughout their visiting experience. Users contacting this website and/or Oliver & Partners do so at their own discretion and provide any such personal details requested at their own risk.
Users should always adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms in which this firm participates are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Links to the accounts of Oliver & Partners or individual professionals of the firm, including Twitter, Facebook, LinkedIn, YouTube and Pinterest can be found on the main pages of the website. Users are advised to use these social media platforms wisely and communicate/engage with them with due care and caution in regard to their own privacy and personal details.
We will never ask for personal or sensitive information through social media platforms and we would encourage users wishing to discuss sensitive details to contact us by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Oliver & Partners complies with the provisions contained in the law regarding the protection of personal data (“Privacy Law”), as amended by Legislative Decree 28 May 2012, n. 69, implementing the European “E-privacy Directive” 2009/136/EC.
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