This privacy policy, updated in May 2018, explains how we handle user privacy and treat your personal data when you visit the website of Oliver & Partners (www.oliverpartners.it), subscribe to our Newsletter or connect with the firm or individual lawyers and use the legal services that we provide.

Our privacy policy complies with the following Italian law and European law on user privacy:

 

  • Legge n. 196 del 30 giugno 2003 (“Italian privacy law”)
  • European Regulation no. 679/2016 (“GDPR”)
  • Decreto legislativo n. 69 28 maggio 2012 (“E-Privacy”)

 

Who we are and what we do

Oliver & Partners is a law firm based in Italy made up of a number of individual self-employed lawyers, both Solicitors of England and Wales and Avvocati registered to practice in Italy. The list of our lawyers can be found on our website (“Our Team”) and on our headed paper.

Each of our lawyers is a “Data Controller” as defined in the GDPR, Art. 4 (7), and responsible for the personal data which you provide us.

How to contact us

If you have any questions about this Privacy Policy or would like to exercise your rights as set out in this Privacy Policy please contact Charlotte Oliver by email on c.oliver@oliverpartners.it or by telephone + 39 06 367 12404, or in writing to Oliver & Partners, Piazza del Popolo 18, Rome 00187.

What personal information we collect from you

We may collect and process personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you sign up for our Newsletter, when you engage our legal services or as a result of your relationship with one or more of our staff or clients.

The information we may collect can include your name, email address, address, telephone number, occupation, and your codice fiscale, and may also include other information depending on your instructions to this firm. This is a non-exhaustive list which reflects the varied nature of the personal information processed as part of a law firm providing legal services.

Our reasons for using your personal information

The legal basis on which we collect and process your information are as follows:

  • It is necessary for us to process your information to perform our obligations in accordance with any contract that we or an individual lawyer of the firm may have with you as set out in our Terms of Business letter, which apply when we provide you with our services.
  • It is in our legitimate interest or the interest of a third party that we use your personal information in such a way as to provide you with a high quality of legal service.
  • We may also use and process your personal information to comply with any applicable law or court order or legal procedures, including as required by anti-money laundering legislation

 

How we collect your personal information

You may provide us with your personal information by:

  • Providing details to us by email, telephone or face-to face at a meeting with one of our lawyers
  • Submitting a client enquiry through the website on the Contact page
  • Entering your name and email address into our website Newsletter sign-up form (see below)
  • Interacting with us on Social media platforms
  • Our monitoring of visits to the website through the lawful use of cookies or recording of IP addresses or other data (see our cookie policy below for further information)

 

How we use or share your personal information

We only use your personal information as strictly necessary for the provision of our legal services. We may occasionally need to share your information with third parties such as:

  • External lawyers or accountants or other professional advisors who we are collaborating with in relation to your case
  • Government authorities
  • Professional indemnity or other relevant insurers
  • Tax authorities
  • Third parties to whom we outsource certain services such as translation services, software providers, IT support service providers, document and information storage providers.

 

Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties to provide our legal services as effectively as we can.

Where do we transfer your data to?

In order to provide our international legal services we may need to transfer your personal information to locations outside the jurisdiction in which you provide it.

How long do we keep your personal information?

We will normally retain your personal information for 10 years from the date on which your case is concluded in line with our professional obligations. After this time we may delete your data.

Confidentiality and security of your personal information

We are absolutely committed to keeping your personal information safe and secure. We have implemented appropriate information security policies, rules and technical measures to protect the personal information that we retain from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. All the lawyers in the firm and data processors (ie those who process your information on your behalf for the purposes listed above) are obliged to respect the confidentiality of your personal information.

How to access your personal information and your rights

You have the following rights in relation to the personal information we hold about you:

  • Your right of access

If you ask us, we will  confirm whether we are processing your personal information and, if necessary, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

  • Your right to rectification

If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified. If you are entitled to rectification and if we have shared your personal information with others, we will let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

  • Your right to deletion

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If you are entitled to deletion and if we have shared your personal information with others, we will let them know about the deletion where possible.

  • Your right to restrict processing

You can ask us to stop the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information. If you are entitled to restriction and if we have shared your personal information with others, we will let them know about the restriction where it is possible for us to do so.

  • Your right to data portability

You have the right, in certain circumstances, to obtain personal information you have  provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

  • Your right to object

You can ask us to stop processing your personal information, and we will do so, if we are:

    • relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
    • processing your personal information for direct marketing purposes.
  • Your right to withdraw consent

If we rely on your consent as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

  • Your right to lodge a complaint with the supervisory authority

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the relevant Supervisory Authority.

Please note that some of these above rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of legal professional privilege or professional secrecy obligations.

 

Electronic processioning of your data via the internet

We have set out below specific rules relating to our Newsletter, your use of our website, our Social Media platforms and our Cookie policy

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about legal updates and articles posted on the website, in addition to the legal services offered by Oliver & Partners. Every effort has been made to ensure a safe and secure Mailchimp sign-up form via the input of an email address, first name and surname, but we advise users using such form that they do so at their own risk.

Some subscriptions may be manually processed through prior written agreement with the user.  You may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held please write to Charlotte Oliver at the business address of Oliver & Partners.

Email Newlsletter campaigns which are published by via MailChimp may contain tracking facilities within the actual email.  Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, and the location of the user. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.  Subscribers to our Newsletter may of course un-subscribe at any time through an automated system.  This process is detailed at the footer of each email campaign.

Website and cookie policy  

We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of the users of the site throughout their visiting experience.  Users contacting this website and/or Oliver & Partners do so at their own discretion and provide any such personal details requested at their own risk.

External links

Users should always adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms in which this firm participates are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Links to the accounts of Oliver & Partners or individual professionals of the firm, including Twitter, Facebook, LinkedIn, YouTube and Pinterest can be found on the main pages of the website.  Users are advised to use these social media platforms wisely and communicate/engage with them with due care and caution in regard to their own privacy and personal details.

We will never ask for personal or sensitive information through social media platforms and we would encourage users wishing to discuss sensitive details to contact us by telephone or email.  This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

INFORMATION ABOUT OUR USE OF COOKIES

A cookie is a text file that is stored on computers, tablets, mobile phones and on any device used to browse the Internet, which can store the user’s browsing information and preferences.  Some cookies can be used to make browsing easier and customize the browsing experience on our website, allowing the user to be identified when using our website and using shopping carts online, as well as they can tell us which parts of our site are visited and help us evaluate the effectiveness of advertising and analyze user behavior to improve our communications and products. While browsing we can collect information about the traffic flow and visits to the pages of our website. All information, obtained through cookies, will be treated and stored securely. The purpose of the use of cookies is to customize access to the website, optimizing the navigation and operation of the site, improve our services and provide content and / or advertising related to user preferences, analyzing browsing habits.

Oliver & Partners complies with the provisions contained in the law regarding the protection of personal data (“Privacy Law”), as amended by Legislative Decree 28 May 2012, n. 69, implementing the European “E-privacy Directive” 2009/136/EC.

TYPES OF COOKIES Cookies can be classified into: Session cookies: which are removed when the user closes the browser and therefore have a limited duration for your visit;Permanent cookies: they remain in the device used to surf the Internet for a specific time. These cookies have typical expiry dates and, therefore, their duration varies depending on the cookie used.Proprietary cookies and third-party cookies: depending on whether they belong to the owner of the website or to a third party. For our website and other online services we use the following cookie categories:

1. Strictly necessary cookies These cookies are essential for the proper functioning of our website and to use and / or improve the various functions and services required. Without these cookies it would not be possible to manage and remember, by way of example, user authentication, access to the reserved area of ​​the website, the contents of the shopping cart for online purchases, electronic invoicing, the creation of the process of purchasing an order. Pursuant to Directive 2009/136 / EC, implemented by Legislative Decree 28 May 2012 no. 69, and the provision of the Guarantor for the protection of personal data relating to the “Identification of simplified procedures for the information and the acquisition of consent for the use of cookies” of May 8, 2014, published in the Official Gazette no. 126 of 3 June 2014, since the technical cookies essential for the proper functioning of a website can be used even without the prior consent of the user, without prejudice to the obligation of disclosure pursuant to art. 13 of the Privacy Code. 

2. Analysis cookies (so-called Analytics cookies) These cookies allow us to improve our website by monitoring and analyzing user behavior and creating their profiles in order to make improvements to our website that make navigation easier. For example, analysis cookies can help us keep track of which pages are visited frequently, what are the user’s preferences, which products have already been viewed to prevent replay, if the advertising that is posted on the website is effective or not, if and what difficulties the user encounters in using the site. In order to analyze how to use websites, Oliver & Partners also uses the Google Analytics web analytics service provided by Google.  In particular, Google Analytics uses cookies (both temporary and permanent) in order to collect, anonymously, information on how we use our website by users (including IP addresses) that will be transmitted by the user’s browser. on Google servers based in the United States. The information collected will be used by Google for the purpose of evaluating the use of the website by the user, compiling reports on website activity useful to operators of the same site and providing other services related to website activity and all use of the internet. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. It is specified that Google adheres to the privacy principles contained in the Safe Harbor agreement between the EU and the United States which defines secure and shared rules for the processing of personal data carried out to companies present in the US. For more information on the Safe Harbor legislation, visit the US Department of Commerce website. Further information about the Google Analytics service and the procedures to be followed to disable cookies can be found the following links:http://www.google.com/intl/en/analytics/privacyoverview.htmlhttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage These data do not allow the user to be personally identified: all the data collected are aggregated and as such anonymous. 

3. Social Media Cookies and Third Party CookiesSome pages on our website are characterized by the presence of CDs. social plugins which allow you to share our contents on social media networks such as Facebook, Twitter, Youtube.  Third-party cookies are not under our control and, therefore, for more information on how the Third Party uses cookies, it is advisable to visit the website of the Third Party whose web addresses are listed below where the different information and methods for managing cookies can be found:

Facebook:

Information: https://www.facebook.com/help/cookies/

Configurations: access your account, privacy section

Twitter:

Information: https://support.twitter.com/articles/20170514

Configurations: https://twitter.com/settings/security

Youtube:

Information: http://www.google.com/policies/privacy/

COOKIE MANAGEMENT

At any time, the user may refuse to accept all or some of the cookies used on this website in the following ways. Our website uses only technical cookies. If the user wants to delete all the cookies on his device, he can do so simply by selecting, on his browser, the settings that allow you to reject them. Each browser has specific configuration instructions.

Further information on the procedures to be followed to disable cookies can be found on the website of the browser provider.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Mozilla Firefox: http://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies

Apple Safari: http://support.apple.com/kb/PH5049

Management of Google Analytics To disable only the use of Google Analytics cookies the user can use the add-on made available by Google at the following link following the opt-out procedure indicated by Google https://tools.google.com/dlpage/gaoptout ? hl = en

Data retention As noted above, the duration of cookies depends on their nature: session cookies expire when the user closes the browser; persistent cookies have typical expiration dates that, except for special exceptions, do not exceed 20 years.

Changes to the cookie policy Oliver & Partners reserves the right to make changes to this cookie policy. The user agrees to be bound to any such future revisions and therefore undertakes to periodically visit this page to be informed of any changes.